Tag Archives: Aid business

Apocalypse Now (and Again)

The world did not end yesterday.  At least, not for you.  Not for me.  Yet in places like Syria, Pakistan, and South Africa, individual worlds = came to an end.  The culprits?  Not the dreaded riders of the Apocalypse, but well familiar stalwarts like hatred, greed and violence.

Earlier this week the United Nations launched its largest appeal ever, for nearly £1 billion, to address the crisis caused by the war in Syria. The months of fighting have provoked supply shortages, mass migrations and huge numbers of wounded against a background of intensifying cold, grief and devastation. And what will the UN do with that money?  The multi-billion dollar international humanitarian industry is virtually locked out of Syria.  It simply does possess the skills and capacity to work effectively in what can only be described as a very modern humanitarian crisis:  security risks, lack of authorisation from the government, and an insufficient ability to negotiate and maintain access in such circumstances.

Even MSF has struggled enormously to open hospitals inside Syria, vitally important to those reached and yet insignificant compared to the larger needs. Put simply, in the midst of such epic crisis, and despite Herculean efforts of Syrian doctors and nurses, ordinary Syrians have preciously poor access to drugs or medical care.

It’s not the obvious cases of civilians in war – old people, women, children, and even babies –wounded in bombings and shrapnel injuries. Or the psychological trauma.  It’s the slow fade that shocks me, the banality of chronic conditions: diabetics who run out of medication, children with asthma, and women who need caesareans.  Where would I get my resupply of statins in a place like that?  I’d have to give up sausages.

Earlier this week in Pakistan, polio immunisation campaigners were assassinated in a series of targeted attacks. No medical work can be carried out effectively in the atmosphere of mistrust caused by years of deliberate misinformation, rumours, or such a blatant abuse of the medical act as having spies pose as doctors (see my earlier blog on the good doctor Afridi or humanitarians as spies).

Humanitarians can’t shoot their way into town.  If you headed an NGO, would you be able to ask people to go out and vaccinate?  Where a nurse “armed” with nothing more than a syringe might end up between the crosshairs of a weapon? The pursuit of political and military objectives erodes trust in healthcare itself, and children fall ill and die of diseases – diseases for which prevention is simple in theory, but dangerous in practice.

And far from the week’s headlines, in places like Uzbekistan, Swaziland and South Africa, highly virulent strains of tuberculosis (TB) spread. Increasingly resistant to treatment, TB causes people pain, suffering and debilitation until death liberates them. Those who are “lucky” enough to access treatment are administered a highly toxic drug regimen that lags on for years – and given an only per cent chance of cure.

Syria, Pakistan and South Africa lie far apart on the map.  The common denominator of much suffering in these nations, as in so many others, is the space between people who need care and people who can provide it.  This lack of access – and the deaths that result – is as preventable as polio; it is not the doing of cosmic forces beyond human control.  No, I’m afraid the world does not end in one big bang – it blinks out in the bits and pieces of human lives.

[I drafted the original version of this blog as a letter to the editor but it didn’t get picked up.  P and S from the office contributed a great deal to the editing.  Thanks]

Corruption in Aid: Meat or Poison?

Somewhere in the early 80s, hence more or less at the fringes of memory, I was sitting in Benjamin Couilbaly’s dusty courtyard, sharing a meal and some laughs.  His wife served a delicious meat and sauce dish, which we scooped with handfuls of tô, the millet-based paste eaten throughout much of Burkina Faso.  When I asked, he said the meat was “chat sauvage”.  Wild cat.  Fascinating. Some sort of local lynx or bobcat?  I’d figured all manner of wild cats had long been displaced or hunted out.  Then he explained.  A wild cat refers to your neighbor’s cat, when it wanders into your back yard.  Love that logic:  In a community where hunter-gatherer behaviour is still threaded through the cultural norm, it makes little sense to heap as much adulation on domesticated animals as we Westerners do.

Some interesting cyberdiscussion on the issue of corruption.  The big question being asked:  Does corruption undercut development/growth to the extent of warranting such a broken record of Westerners banging on about it?  The provocative Chris Blattman even asks if corruption isn’t an “Anglo-American fetish” (see also some of his posts this week).  ODI research jumps into the analytical fray – What are the effects of corruption, and what are the “inconvenient truths”?

The authors seem to miss an important boat as to why “Third World” corruption sparks such inflamed feelings.  Is it really only a belief that corruption is crippling poor economies?  Or the concerns of a politician like David Cameron, who worries about public backlash against the entire aid budget?

Now, allow me to bang on a bit.  Isn’t it also about the heroic myth we’ve created around aid itself – that it is formed in equal parts out of the virtue and action of us (Western) saviours, delivering the agencyless victims from certain doom?  Hence, theft of aid becomes murder of sorts, with children dying at the hand of the thief; and it becomes an act which blocks aid givers from reaping the rewards of their charitable action (on that, see my previous blog on the selfishness of giving, or in this first person account of overlooking corruption in order to preserve that reward).  Corruption is wrong, but it gets bucked up to the level of immorality incarnate.  And underneath all of that, corruption becomes a convenient, powerful, facile enabler of our own feelings of superiority.

To underline the Us/Them divide, corruption must also become deceptively unambiguous from a moral perspective.  There are probably lots of ways in which the term “corruption” is problematic.  But even thoughtful commentators seem to suggest that “theft is theft”.  Is it?   Is there any reader who doesn’t anger upon reading that some African politician accepted a boatload of cash to grant a political favour?  That’s corruption, right?  Theft.  Clear as day.

In much of the West, of course, being more developed nations, a certain sophistication leads to obfuscation.  Essentially, we’ve created legal or normalized channels to replace many forms of corruption, stripping away the ugliness to allow theft under a different name.  For instance, the web of election contribution rules which transform the immoral/illegal/corrupt purchase of a politician into a perfectly mundane act of election funding, or even free speech.

And in humanitarian circles?   Is theft always theft?  I think we’re back to the cat:  As the saying goes, “One man’s meat is another man’s poison.”  As I’ve posted earlier, an expat using the agency’s white SUV to buy Danone yogurt at the swanky suburban mall is no less an act of aid diversion than when a member of the national staff pinches a bottle of paracetamol.  Guess who gets fired for it?  Guess who returns home to proud parents?

What about when a supersized chunk of the $5.2 billion donated for the Haitian earthquake ends up nowhere near Haitians themselves?  When it disappears into the maw of the saviours?  You know, all that housing, flights, conferences, consultancies and, of course, yogurt?  Into what black hole did that aid money disappear?  Mugabe’s Swiss bank accounts?  Or my British one?

Yes, I do think we have a fetish with the corruption of others.  But that’s really a fetish with self-preservation, because with less biased analysis, humanitarian scrutiny of corruption may not travel so far afield.

[Wanted to react on this topic.  Back to the analysis of humanitarian principles in the next blog]

Development vs. Independence

When a pseudonymous filmmaker put out the laughable, execrable Innocence of the Muslims, did anybody foresee a KFC getting torched?  Not to mention a Hardees.  (Which begs the question:  When was the last time anybody outside of Tennessee even noticed a Hardees?).   Apparently, these heart disease outlets are symbols of the USA, a nation that is being held responsible for Sam Bacile’s vile film.  Just yesterday on BBC, a British military expert referred to it as “the U.S. film,” as if it were an official product of the State Department.  Funny that sort of attribution.  Seems unfair.  Like holding the entire Muslim world responsible for 9/11.

There is no link from bad fast food to American foreign policy (let’s not quibble about U.S. Govt efforts to help U.S. corporations establish overseas markets).  Yet the perceived link is as real to rioters on Lebanon’s “Arab Street” as salt in a Big Mac, isn’t it?

That’s the lesson for independence in humanitarian circles:  we NGOs can’t fully control perceptions; we can only improve our chances.  Independence is factual:  being able to make decisions and then implement programs in such a way as to ensure impartiality trumps political opportunism (i.e., that aid goes to those most in need).  And independence is about what people think.  What does KFC have to do with the American government?  And what does the American government have to do with Bacile’s film (“Sam Bacile” and “Imbecile”:  curiously close!)?  Sometimes, it doesn’t matter.

ALNAP’s recently released State of the Humanitarian System report raises the concern of a growing split between “traditionalist” actors, like MSF and the ICRC, and multi-mandate organizations, like Oxfam or World Vision. (Scroll down on ALNAP’s site if you want to see a video of yours truly in action).  Tellingly, it concludes that “many humanitarian organizations have themselves also willingly compromised a principled approach in their own conduct through close alignment with political and military actors” (SOHS p. 79). Bingo.  That’s your first step to a burned down chicken shack.   But what does this compromise look like up close?

There is the obvious acceptance of funding for programs, especially for work in war zones, from Western governments that are one of the belligerents.  Most international NGOs really struggle with those decisions, attempting an impossible calculation between benefits of the program versus negative consequences for the NGO.  Will “they” shoot at us if we take U.S. Govt money?  Will “they” give us access?

Less obvious for some reason are the ways in which agencies go further than accept government funding.  Responding to the recent Cabinet shuffle in the UK, here’s what Christian Aid had to say about the departing head of Department for International Development (DFID):  “Andrew Mitchell can leave [DFID] with his head held high. He has been a passionate defender of the need for the UK to help people living in poverty around the world.”   That sort of asskissing is so commonplace many NGOs no longer even register its existence.  Here’s Save the Children’s UK CEO, saying that he “completely” trusted David Cameron’s Conservative government on aid and development.

In an astute blog, Jonathan Glennie casually concludes that “Pandering to power is an inevitable part of being a large international charity or research organisation these days; it’s where much of the money comes from.”  Say what?  Inevitable?  Like death and taxes?

The issue goes beyond money.  It goes to achieving organization objectives.  And the relationships go much deeper than offering public praise (which, btw, DFID strongly “encourages” for NGOs receiving funding).   This is not self-promotion, this is partnership.  Many large NGOs must actively cultivate a public, political relationship with a government.  In 2009, Save UK hosted the Conservative Party’s launch of its aid policy.  Right now, Save is preparing to host the Labour Party’s annual conference on int’l development.   Another example:  Islamic Relief co-hosted a Ramadan dinner with the Foreign and Commonwealth Office (that’s not the aid bunch, that’s the politicos).

Beyond partnership, there is the co-mingling of staff.  Lots of NGOs hire directors from the ranks of the political world.  This is a matter of hiring skilled, connected leaders.  Positive impact?  Loads.  Negative impact?  Hard to measure, but a full 30 years after Bernard Kouchner left MSF, the organization still had to issue press releases to distance itself from his actions as French foreign minister.

Let’s get something straight.  I’m not being critical.  Really.  Well, sort of.  This “partnering” has become a policy, not just a practice.  In other words, one NGO’s pandering is another NGO’s advocacy strategy.  Check out journo Peter Gill in his excellent Famine and Foreigners: ‘The intimacy between Oxfam and the Labour government was defended on both sides […] An impressive national consensus was built in Britain around the merits of aid which after decades of [Conservative party] scepticism was endorsed by […]David Cameron.”  (pp. 179 – 180).  Gill was critical of the relationships, but he’s right to realize that they proved an effective vehicle for change.  And lest the sanctimonious pretend they are different, here’s MSF showing some love for none other than the heavyweight champ of drone missile diplomacy, pushing the agenda for HIV/AIDS funding.

The problem lies in the multi-mandate status of most large humanitarian NGOs.  When it comes to development programs and policy campaign objectives, creating a close and public relationship with key governments is crucial to ensuring success (e.g., adequate aid flows, effective policy).  The cosier the better – politics makes for mundane bedfellows as well – even if their new best friends also happen to be shooting up a few war zones.  Put simply, there is little imperative for a development organization to safeguard the perception of independence. The oops factor comes from the fact that development is only half the story of some NGOs.

In the end, the difficulty for big charities to demarcate and safeguard their independence from government blots out the NG in NGO.  In the UK, carrying the Minister’s bag means carrying the bag of the man who said “Using the UK’s aid budget to secure progress in Afghanistan will be my number one priority … Well-spent aid is in our national interest. Nowhere in the world is this case clearer than in Afghanistan.” (UK Minister for Int’l Development Andrew Mitchell, July 2010).

That sort of co-mingling has an effect.  Look, not even people in the same country will trust your motives.  When Save recently highlighted the problem of hunger in Britain, people uncomfortable with that message undermined it by suggesting there was a rat loose.  As reported in the illustrious Daily Mail, “Conservative MP Brian Binley told civilsociety.co.uk he had general concerns as Justin Forsyth […] had worked for the last Labour government”, and suggesting that the report’s alarm over hunger in the UK was part of a “political agenda”.   Turn now to people in foreign lands.  With guns.  Or a sick child.  As I have written before, in the midst of humanitarian crisis, independence goes to the heart of aid, to its integrity.

Which brings us back to KFC.  Bad enough that independent Western NGOs may be targeted as a way of venting anti-American or anti-Western suspicions and anger.  What happens when it turns out that these NGOs actually helped fry the fowl?

Bugged Out Over Haiti Cholera

Somewhere, somebody should start a blog on how to make yourself unpopular in humanitarian NGO circles.  Here’s one sure-fire formula:  praise the UN.  Or don’t even praise them, just defend the UN.  Or don’t even go that far.  Just mention the UN without also blaming them for everything that’s wrong in humanitarian action (there is an exception to UN-bashing if, at the time, blame is being heaped on government donors in an effort to obtain funding).  So I am wary of violating the NGO ethic of cool, as well as damaging my self-image promotion, by saying what could be construed in some quarters as a sycophantic devotion to the aid world’s paragon of bureaucratic inertia.

Yesterday I came across this posting on the cholera situation in Haiti.  Voilà the House of Representatives of the United States of America, that tireless defender of the downtrodden, harvesting political hay from the fact that UN peacekeepers introduced the cholera bug into the water system of Haiti (or did they?).  Haiti was, of course, a country that effortlessly fit into one of those overused “perfect storm” analogies looking at factors conducive to cholera killing a shitload of people (estimates are 4500 – 7000).  Low population awareness?  Check.  Zero natural immunity?  Check.  Poor to zero emergency healthcare capacity?  Check.  Widespread mingling of drinking water with bodily effluent?  Double check.  Voodoo.  Check.

America’s top politicians have made their bold call:  because UN troops introduced cholera into Haiti, they are the “proximate cause” of the epidemic.  Read the letter.  Strong stuff!  You’d think they were condemning North Korea or one of those single-named dictators like Mugabe, Gadddafy, or the newly anointed (to the single-name club) Assad.  Congress continues:  “As cholera was brought to Haiti due to the actions of the UN, we believe that it is imperative” for the UN to deal with it.  Put simply:  you are the cause of this mess, so you have clean it up.

Is there one person paid to run the US possessing even a small appreciation of irony?  Let’s look at that accusation on causality for two secs.  OK.  One sec.  Because it is quite remarkable, isn’t it, when the US government endorses the idea that a powerful global actor has to clean up the messes it makes on foreign soil.  Forget Iraq.  Forget Afghanistan.  Forget Viet Nam, Cambodia or Laos.  Forget the Arctic ice pack melting away like all those pledges to build a better Haiti.  Forget, even, a drone missile or two being an uninvited guest at a Pakistani wedding.  Forget all the messes where the US govt wears the label of proximate cause like Gilligan wears a cap.

Forget them and focus on Haiti.   After four decades or so of propping up a series of Olympic medalists in the decathlon of brutal, corrupt, incompetent, venal (but anti-communist!) political leadership – not to mention that sordid little CIA relationship with local paramilitary butchers and other political interference – you would think the USG might shy away from the promoting an idea that proximate cause engenders political and moral responsibility in the poorest place in the Western hemisphere.

In the end, though, perhaps the bigger danger comes not from the US’s lack of introspection, but from peddling the idea that bacteria can be the cause of so much destruction.  (More on that next post). The cholera disaster in Haiti is caused by the interaction of vibrio cholera with a dysfunctional sanitation system, with paradigmatic urban slums, with an almost unprecedented level of abject poverty.

And on the proximate causes of that mess, both US and Haitian politicians seem unsurprisingly silent.  Ditto for the Center for Disease Control, who managed to predict that the risk of cholera introduction into Haiti was low, presumably because they naively assumed the thousands and thousands of people making up the relief armada were well-wiped westerners who did their business in the plush Hotel Karibe.  Ditto for most of the relief effort, who seem uninterested in answerability for Haiti’s mess despite its longstanding moniker as the “Republic of NGOs”.

Special kudos, though, for the lawyers suing the UN over cholera.  Such a nice example of the little guy taking a pop at power.  But if you want to introduce some accountability for the woes of Haiti, maybe the brave lawyers should leave blue-helmeted Nepalese peasants alone and go after those champions of justice on Capitol Hill.

The Race to the Bottom

At the risk of diminishing the heroic status of all those who work in humanitarian organizations – of all those who toil hour upon hour in an effort to save every last life possible on this Kurtz-ridden planet – let me confess that on occasion, right in the middle of the work day even, my computer screen begins to show articles about the Philadelphia Eagles football team.  Once in a while, articles about the fascinating life of celebrities also pop up.  My computer tends to do this more often during the football season, but also during the approach to the NFL draft, training camp, and, well, on just about every day I’m in the office and hence tiring myself to the bone to save the world or, on days when that seems too tall an order, reading over the 12th draft of the office annual plan, sorting the pens in my desk drawer by color, etc.

For those who regularly read humanitarian agency reports, you probably understand.  The brain needs a break.  It needs regular refuge from the horror.  I unwind with dose of the Eagles, the greatest team never to win a SuperBowl.  Since about two weeks ago, though, my respite has been effectively cancelled by Amina and her nameless invaders.  Surrounding an article about the contract extension of a promising young running back, peeking from the banner, the blitzkrieg begins.  Starving babies.  Grotesquely contorted, ribcage-clad babies.  The enlarged skulls of the emaciated.  Faces in pain, eyes set right on mine.

This isn’t just disaster porn twanging my heartstrings. This is disaster porn combined with new technology, meaning I can’t just turn the page because some big aid agency, let’s call them HAL, has its hooks into my cookies.  Click to a new story.  There’s Amina. Click again.  Here’s that misery-distended face and the floating caption: “No child should be this hungry.” Click again, and one of these kids rolls up from below my screen, like horror-movie fog seeping under a door, asking for £10 now.

Such is the brave new world of Google.  I must have looked at HAL’s website recently, and they know it, so now they are hitting me up with a retargeting campaign.  Where are the ethical limits on exploiting the privacy of web users?  I don’t know.  All major agencies use this technology to enhance fundraising results.  It’s called prospecting.   And like prospecting, one tries to pick a spot that looks good.

In other words, it makes sense to show your appeals to somebody who has recently read stories about aid, or articles about the places we work, or visited our websites.  Note that the NGO also purchases the target audience and the frequency with which its ads appear.  Once per week?  Every two days?  Fairly often?  Where does one draw the line?  Again, I can’t say exactly where the line should be, but surely it should be drawn before creating the appearance of stalking me, and long before any sane person would prefer to set fire to his cash, stocks and bonds rather than allowing even once cent to end up in HAL’s pocket.

Of course, this isn’t just about new technology.  It’s an old one as well.  There are standards.  There have been papers and conferences and workshops and all manner of effort to ensure that photographs and imagery used by humanitarian agencies is respectful of our beneficiaries.  There’s even a code of conduct that is designed to eliminate the merchandizing of starving babies.

I can hear one potential response:  Mind your own business.  Nobody elected you the moral police of UK’s humanitarian aid community.   Is it good enough to leave this up to the market?  Do we leave it up to the public?  Is stalking and exploitation OK because it has proven results?  The cash flows (even if I doubt HAL ever bothers to calculate the cost of pissing so many people off).

But what about my God given right to self-righteous moralizing?  After all, one might expect humanitarians to be slightly less mercenary than bloodsucking automated telephone sales companies.  [Insert fist thumping].  One might expect them not to exploit children!  [Insert more strident fist thumping]. And this campaign might poison the well of public generosity for all of us.    No wait, it’s worse than that. [Insert preachy voice].  This cynically mawkish and manipulative appeal might spark the end of humanitarian assistance as we know it.

Or, it may also be true that none of us are any better; that we simply cling to our own set of arbitrary distinctions that allow us to feel that we’re different.

Secret Agent Man

Anyone out there remember James Bond’s funeral?  Yes, Bond died.  Sort of.

The burial at sea of MI6 ace spy comes early in “You Only Live Twice”.  Seems the cloak of having died was necessary for 007 to foil SPECTRE’s capturing of US and USSR spaceships, which threatens British high tea with the unsavoury effects of nuclear war.  Key to the plot is Bond going undercover, becoming a Japanese fisherman in a small island village (near the fake volcano island being used by Blofeld as a secret rocket launch station and underground base).  He marries a Japanese secret agent (named, as they are, Kissy Suzuki) and settles into village life with neither fanfare nor, apparently, the notice of any of the other villagers.

Are you following this picture?  Sean Connery circa-1967 disguises himself as a Japanese fisherman after a wee bit of surgery to make his eyes look slanted.  In fact, it looked like somebody put scotch tape on his eyebrows.  That’s the same Connery who emerged bare-chested from the surf in “Dr. No” and looked no less unlike a Japanese villager than Lassie.  That stretch of the imagination is called Hollywood.  See also, John Wayne playing Genghis Kahn.

Out here in the real world, though, spies probably don’t stick out quite so sore thumbly, as it’s bad for business; worse for health.  Spies in the real world probably look like people on TV, even reality shows.  They probably look like well, you or me (even if we would never agree to be on a reality show).  That means they probably look like NGO workers.  Recent news suggests that they may in fact be NGO workers.

First it was the Norwegian government admitting that its secret service had agents inside Pakistan, which was widely understood to mean NGO workers.  Then, last week, the Dutch government saying that it used journalists to spy on the Chinese.  Ouch!  Those are the good governments; the ones with actual moral scruples.

Well, that news fits the times.  I blogged on the CIA’s recent use of a fake vaccination campaign to identify and kill OBL.  Here’s how that myopic action is playing out right now, in Northwest Pakistan, where military commander Hafiz Gul Bahadur refuses to permit polio vaccination, because “spies could enter the region under the cover of vaccination teams to get information”.

Add on top of that the way we here in the West usually view NGOs as organizations where the NG means something, but NGOs in many parts of the world are very G, amply and expressly tied to the interests of the rulers or the State itself.  So it would be perfectly normal for people in the countries where we work to be suspicious of our self-proclaimed neutrality and independence to begin with.

What now?  It’s not like humanitarian agencies have policies on what to do with spies in the house.  Presumably, we’d strap them to a table with a laser beam inching its way towards their groin.  In the absence of a laser, we could terminate their contracts, although that’s not really the same thing as having a policy on the issue.  (Interestingly, we sometimes “know” that one of our national staff is a spy for the host country.  And what do we do?  Nothing.  It’s not a bad thing – helps create transparency (i.e., the security goons in the government can see what we’re up to)).

Do NGOs have responsibility to do a better job of protecting their integrity and neutrality against infiltration?  Do we have a duty to vet more robustly our employees?  NGOs typically perform a criminal records check, but I’m relatively certain there’s no website to verify if somebody isn’t a CIA assassin.  Random lie detector tests?  Push governments to publicly disavow this abuse?  Make it a criminal offense for a government to do this?  Ignore the issue until it becomes “common knowledge” that there are spies in the house?  Ignore it until our beneficiaries have suspicions about us?  Until they fear talking to us?  Until people warn them against talking to us?

Kind of makes you wonder, doesn’t it?  Why would anybody with my background and training do this job for so little pay?  Well, I’m exposing this issue in a blog, so it couldn’t possibly be me.

The Narrative Divide

Check out this trenchant writing from Kenyan author/journo Binyavanga Wainaina on the perception bias infecting western media (and here’s another take on that topic).   He rather hilariously bull’s-eyes a spear in the gut of Western journalism, their spouses and their tennis partners, we do-gooders at the big aid agencies.

Coincidentally, his rant covers some of the same territory as my recent post on Chinese model of “charity”.  Glad to see he doesn’t get sucked into a romanticization of Chinese exploitation.  Rather, his point seems simpler:  many Africans would prefer to get screwed by Chinese businesses than patronized or sanctimonyized by the proverbial whites in shining armor of Big Aid.

Wainaina rages and we humanitarians seem high on the hit list.  That can’t be good.   It is easier to counter the pampered elites of the Western intellectual critocracy than someone born and raised in one of the nations we’ve been so diligently saving these past forty years.

Moreover, his view of aid seems reinforced in many of the 199 comments on his piece.  Here’s Cornhil on June 4:  “You would have thought that after the disaster that is and was the post-earthquake agency bonanza in Haiti, a little humility would be appropriate from the Aid Industry, but apparently not.”

Damningly, even some who take umbrage with his “stereotyped” or “sneering” diatribe remark that he is of course spot on about the aid workers of this world, almost as if it were to be taken as a given.  Ouch!  Defending the West but leaving the aid industry out in the cold.  Where’s the love?  Where’s the understanding?  Where’s our money going to come from?

(A digression: “In 1991, Africa ceased to exist. The world was safe, and the winners could now concentrate on being caring, speaking in aid language bullet points.”  That’s an almost perfect summation of the intermingling of politics and aid — the establishment of governance through the imposition of a world welfare state.].

Wainaina is at his sharpest showing our collective Western understanding of Africa to be based upon the most preposterously stereotyped terms.  Hold that thought and flash back to the fit of humanitarian arm flapping at Kony 2012’s volcanic success.  As I blogged, the criticism of Invisible Children’s vanity video went pretty viral itself.  In that outburst of backlash I failed to grasp the significance and weight of Ugandan voices criticising a Western organization in the Western media.  What gives?  Weren’t Ugandans supposed to be invisible?

Recently, I heard digital media expert Paul Conneally challenge us humanitarians to avoid becoming an analogue enterprise in a digital age (see his speech here).  The entire humanitarian arena is abuzz with the potential of digital technology to improve its work.  From SMS health messages to patients (“Please remember to take your ARVs now”) to real-time satellite mapping of epidemics to a fundraising blitz of mobile phone chuggers, we are fast imagining a new golden age.  But Conneally’s core message wasn’t about technological advances of NGOs  – a reform in how we do our work – but in the transformation driven by the digital empowerment of the beggar/victim/beneficiary/target population.

People who will want to talk about our work are going to have access not only to information, but to the means of producing it.  They will have access not only to our opinions, but to our opinion platforms.  In other words, the helpless victims of Africa, like the Ugandans who outed Kony 2012’s disdain for accuracy in depicting the reality of Uganda today, are going to take away our western monopoly over the narratives defining their societies.

Yes, ladies and gentlemen, white ears and eyes will consume the stories of brown people as told by brown people themselves, not white visitors to brown places.  In the process, these browns may have something to say about all those starving baby fundraising appeals.  They may even have something to say about all the appeals, letters, articles and interviews from the agencies whose guidelines prohibit the use of starving baby images and so sleep well in the self-evidence of their enlightenment, beneficence and narrative integrity.

Changing of the Guard

Last Monday I flew home from a family visit to Philadelphia.  As a recovering TVholic, defined by not having lived with a television for several decades because I’d lose my job (or, now, my new wife) over an inability to wrest my eyes from the likes of Gilligan’s Island, the first thing I do upon boarding a long haul is check out the movie catalogue.

US Airways has two film libraries:  new releases and classics.  I opted for classics.  I had a strange craving for a western, an old classic like Red River, or maybe something newer like Unforgiven.  For months now I’ve also had a hankering for The Misfits, but didn’t hold out much hope of finding that gem.  Even after deliberately adjusting my expectations downward (it’s not like I was hoping to find Fellini on a bargain flight out of Philly), the selection caught me by surprise.  Here’s one of the films:  Night at the Museum:  Battle of the Smithsonian.   Seems I needed to adjust my understanding of classic.  Honestly, I could feel the very tectonic plates of beauty, reason and truth grind and crack at the idea of a Ben Stiller sequel nudging up next to Casablanca, The Big Lebowski, or even Rocky (the first one).

That earthquake came directly on the heels of a wonderful party hosted by my parents, to celebrate my recent marriage.  There, two generations of guests came repeatedly and without collusion to the same exact conclusion – I got extremely lucky and my wife must have a hidden impairment.

Anyway, as we milled around the garden on a sunny afternoon, I couldn’t help noticing the deep gray of my folks’ octogenarian crowd seemed to have gone viral among my gang of college buddies.   The moment struck me as deeply, starkly revelatory.  There they were, a mirror of life’s next stage and hence a window on the delusions of the present.  In vernacular:  a reality check.  When was the last time you saw an aid worker who doddered?

Bob Dylan’s The Times They Are A-Changin’ flashed to mind.  That is an understatement when my own understanding of what is classic turns out to be about three decades and a whole lot of classicalness out of touch with reality.  It raises the question of whether or not we recognize the changing of the guard.  Whether there are signals in place to let us know that the world has shifted, gone in a different direction or left us in the dust.  Maybe we are hardwired to be the last to know.  Of course, the guard isn’t changing at all.  We’re changing.  And at the same time we’re the guard, standing still, left behind by an evolving world.

For humanitarians, I can only say this.  One of the other classic movies on offer?  Rise of the Planet of the Apes, starring James Franco.  Does anybody even remember the pathos etched on Charlton Heston’s face as he rode up the beach, only to find the Statue of Liberty buried in the sand?  Or to paraphrase digital humanitarianism guru Paul Conneally:  How long before we know if we’ve become an analogue organization in a digital world?

Battle of the Models

Can we all agree that my last post set forth definitive proof of the fundamental superiority of the aid industry’s business model?  Eat your heart out $600-per-share Apple!  Aid NGOs will be around long after the I-Phone’s fashion accessory status pulls a Milli Vanilli.  My mortgage is safe.

Or is it?  Like cassette tapes being vanquished by CDs, and CDs by MP3 format, even the most perfect business model can be destroyed by a paradigm shift, such as by the appearance of a new model.

There are plenty of threats to the aid model.  But we will survive our collective Whites in Shining Armour tendencies.  We will survive the continued politicization of aid.   We will survive the Somali Spring’s challenges to the humanitarian cartel.   We will survive because these problems don’t touch the business model.  The givers will still give.  What we will not survive is this ancient Chinese proverb:  “Forget the favours you have given; remember those received.”

When I first heard a different version of it – “If you help somebody, they should never forget; but if you help somebody, you should never remember” – Professor Li Anshan (a Chinese academic) was explaining the difference between charity and the transactional (mutual interest) aid proffered by China.  We humanitarians scoff at the idea of beneficiaries paying for charity.  Professor Li scoffs (though, I must say, much more politely) at the idea of philanthropy-based aid.  He writes: “China has never used the term ‘donor-recipient’ (a philanthropic idea) to describe China-African relations, using “partner” instead. China believes that assistance is not unilateral, but mutual.”

Back to favours.  Take your Uncle Ken, who goes on and on about the time he gave you his prize bass fishing lure because you forgot your tackle box.  Twenty years ago.  That’s the first thing about favours:  your Uncle Ken will never shut up.  Even after he passes away, his kids will remind you of the time he gave you that lure.  Favours are open-ended, indestructible, immortal.

Favours lesson #2:  the giving of the favour is worth far more than the thing itself.  What would a bass lure cost?  Five bucks?  If you’d paid Uncle Ken a fiver, a year later he’d never even remember the transaction.   That’s because the favour isn’t about the thing, it’s about the thing at a given time.  How much would you pay for a glass of water if you’re stuck in the desert?  So it might cost $1M to build a hospital in Sierra Leone, but that’s $1M Salone doesn’t have.  Enter, stage right, the aid industry, Johnny on the spot with a favour.  Voilà.  The hospital Salone will be hearing about for the next twenty years.

And then there is the Trojan horse effect of favours, of charity, because the thing you get is never yours.  If Apple sells you an I-Phone, Stephen Jobs (RIP!) couldn’t care less if you download porn with it.  Not so with charity – just try converting that hospital into a police post, or a pub.  Daily Mail: “Ungrateful government turns British Taxpayer millions into a brothel.”  Ditto for those tirades against poor people who use welfare payments to drink beer, bet on horses or eat Big Macs.  Favours:  they never go away and you never own them.  What does that sound like?  Power.

The thrust of Professor Li’s critique places Western aid at the center of philanthropic elitism.  I’d say it goes further: philanthropic subjugation.  Debt and power:  we know aid comes with strings attached.  But because it’s charity, because it’s a favour, this debt comes concealed in the form of a vague expectation, to be exploited in perpetuity.  As the proverb says:  Sierra Leone should never forget. That’s a pretty damned good return on investment. Better even than usury.  Like usury, though, it only works if the poor don’t have a choice.  Transactional aid constitutes a second option.

Building a hospital in Guinea in return for access for Chinese state capitalists to bauxite mines is an exchange.  It presents poor/powerless governments with the opportunity to “pay” for services rendered.  The debt is fixed in time and kind; the hospital is Guinea’s to use as Guinea sees fit.  There is no principle of humanity or compassion through which the giver then morphs into the self-anointed judge, loudly denouncing the human rights violations or the fragility of the government while reminding us all of the favours that have been delivered.

Isn’t it strange how the span of the favour receiver seems to become the business of the favour giver, as if privacy itself had been overcome.  Rather impudently, I once told a Sudanese official that if they didn’t like noisy NGOs cranking on about “sovereign” matters, they only had to make good on their sovereign responsibility to ensure their own people weren’t starving to death or being attacked.  With favour-givers like that, who needs enemies?

Let’s not romanticize China’s approach.  We all understand the underlying imbalance of the bargaining power.  The beauty of the Chinese model, however, isn’t in the equality of the practical arrangements.  The beauty of the model is in the origins of the proverb:  human dignity.

The charity model, the creation of a scheme of favours, installs human hierarchy:  giver/receiver, success/failure, superior/inferior, saviour/beggar, hero/victim, upright/genuflected.  Uncle Ken didn’t just do me a favour, he engaged in philanthropic subjugation. Next time I need a lure, I’ll buy one from Uncle Wu.

Model Business

The last post left off with the glow of my wife and I as givers; our sense of satisfaction, borne in the awareness of having done a good deed.   Let’s come clean:  this human sensation of good-doing pays my mortgage.  I suppose that’s old news.  The financial structure of the charity business places a primacy upon the organization’s relationship to the donor over its relationship to the beneficiary.  In terms of cash, the latter is perhaps a matter of image.  The former is a matter of existence.  The people (donors) who buy our product aren’t anywhere near the people who receive it, and that distance allows for a lot of bad aid (a well-beaten theme in this blog).

The money will flow so long as there’s a story or two, compelling photos, or a reality TV star so surprised to find poor people dying due to crap healthcare that he’s willing to sell his Ferrari and give the money to a hospital in Zanzibar.  As a business model, that’s pretty hard to beat.  Not sure, then, if I understand the stream of critics saying we NGOs need to learn from the private sector.  How many businesses have developed a model where cash comes in regardless of product quality?  Not Nike.  Not Apple.  Not Carnival Cruise lines.

The aid model is even trickier than just being able to sell an invisible product.  To begin with, there’s the religious push, imploring people to give in order to get to heaven.  Check out the Bible:  … and to remember the words of the Lord Jesus, how he said, It is more blessed to give than to receive (Acts 20:35).  Or Islam, which consecrates Zakat as one of its five holy pillars. But there’s more!  It turns out giving goes deeper than a trip to paradise, which is a good thing considering the ascendancy of hedonism.

It seems humans are hard-wired to give.  Researchers believe that giving has a positive health effect on the giver (hmmm … taken to the extreme:  donation to a medical charity may improve the donor’s health more than the beneficiary’s?).  As UCLA psychologist Naomi Eisenberger puts it: “Because of the importance of support-giving for the survival of our species, it is possible that over the course of our evolutionary history, support-giving may have become psychologically rewarding to ensure that this behavior persisted.”

Turns out money can’t buy happiness, but giving it away can.  As other research shows, regardless income level, those people who spend money on others report greater happiness, while those who spend more on themselves do not.   I guess that explains the glow.

But the charity model’s biggest strength is a tendency for givers to overestimate the value of their gift.  At the consumer level, Christmas turns out to be a black hole, devouring value:  a billion of spending on gifts produces about 800 million worth of value to the receivers.  That’s bad math.  Even worse math in aid terms, because a fat chunk of giving gets nowhere near the beneficiary.  There’s my mortgage, for example.

So does giving destroy value?  Well, yes and no.  It’s a lopsided equation because it focuses exclusively on value to the recipient.   We could look at it differently.   Here’s a quote from another researcher, Arthur C. Brooks, from Syracuse University:

What many organizations misunderstand is who the “needy” truly are. In addition to those in need of food, shelter, education, the needy are also those who need to give to attain their full potential in happiness, health, and material prosperity—which is every one of us.

Giving to a charity as the moral equivalent of retail therapy!  Surrounded by beneficiaries, we humanitarians give blankets and cooking oil to the wretched and in the process give contentedness and self-satisfaction to the blessed.  Hmmm again.

I wouldn’t focus on donors, though.  I would focus on me.  On the aid worker.  We’re not exactly donors, but we are professional givers (assistance, help, protection, healthcare, solidarity, training, etc.).  Problem 1:  we therefore overestimate the value of our gift.  No wonder so many aid workers believe in the goodness of their work as a matter of faith, not measurement.  Problem 2:  If we are hardwired to derive pleasure from our work (which is far more than job satisfaction), doesn’t that create a powerful self-interest in our interventions?  In our self-perpetuation.   Now that’s a great business model.