Tag Archives: Aid business

The Privilege of Control

Anti-racism protests have prompted unprecedented conversations across many parts of the humanitarian sector.  Institutions and their leaders have raised their hands as witnesses and responders to the destructive practices of racism, and to being spreaders and perpetrators of it.  There is a flow of apology and commitment.  We see strong vows to change, to listen, to understand, to do better, to open up uncomfortable spaces, to rectify, and to eradicate.  An odd gap in this litany of promises?  Reckoning.  Justice.

Let us begin with the simple fact that various forms of racial discrimination – both individualized acts of racial discrimination and institutional racism – are not examples of bad behavior.  They are examples of wrong behavior.  They are deemed in much of the world to be an offense, usually a civil offense but in some states a criminal offense.  Legal codes attach this gravity to racism because racial discrimination and racism (just as sexism, etc.) constitutes an act of direct harm upon an individual, and it is a particularly insidious category of harm because it targets and violates that which is immutable about a human being.

In a textbook display of privilege, agencies within the sector have assumed the capacity to act as both defendant and judge or jury. Defining the boundaries of how they will talk about addressing their racism marks an appropriation, so for instance deciding to look forward but deflecting accountability for the present or the past.  Angela Bruce-Raeburn asks the question that is erased by these declarations:  “Can a chief executive ‘apologise’ for racism and stay?”

This is a particular exercise of privilege, because it both masks and is a product of our virtue. As I’ve written before, the legitimacy of the sector is challenged by its susceptibility to moral licensing, allowing its good works to facilitate or counterbalance bad stuff. We downplay the offense and then rationalize our actions.  Why such persistent difficulties with community engagement, localisation or ‘downward’ accountability? Because we justify our inaction and allow our racism to hide in the plain sight of “power over” policies or practices of knowing what is best for them.  Move fast fast fast and you do not notice.  Beware the strong resemblance to the original humanitarian sin of its colonial legacy, the enterprise of subjugation and resource extraction being justified by the civilizing mission.

Self-accountability

In the almost 25 years since the JEFAR first recommended that humanitarians needed to be held accountable by an independent body, the sector has devoted consistent, massive effort to producing codes of self-accountability, an ever-expanding lists of best practices, standards, targets and other technocratic non-fixes to the problem of the sector’s social injustice.[1] Complaint mechanisms, suggestion boxes, agency hotlines and help desks are emblematic of the twinned mindsets of privilege and of charity, a uniquely inebriating potion that mixes good intentions with an (un)conscious “it’s better than nothing” (“happy to get something”?) rationalisation of sectoral shortcomings.  In the end, the underlying distinction of humanitarian accountability is that it does not produce the state in which an agency must give and then be held to account for its decisions and actions. Aid requires a reckoning.  And when an offense is committed, it demands justice as well.

The starting point of the internal discussions to come should be letters of resignation. It is not for me to say if they should be accepted, but they should be sincere and on the table. Truth and reconciliation? Independent adjudicators? National inquiries in the countries where aid takes place? Grace? This is easier for me to write than to now predict if I would have had the integrity to submit my own back when I was director.  I made the choice to remain, a choice rationalized by the good being done and by my occasional and completely ineffective protestations. My decision marked the mistaken weighing of moral obligations against programmatic output.

Critical to change is recognition that weak sectoral and negligible external accountability do not give rise to or permit racism in humanitarian action.  The problem to be addressed is the reverse. Racism gives rise to the sector’s insufficient accountability. The solution is simple in theory.  As Themrise Khan astutely argues, “it is the aid ‘recipients’ who must push back against the white aid system”. Accountability is not an internal treasure for the dominant agencies of the Global North to bequeath, but rather a power, authority and even a vocabulary that will need to be taken and will need to be constructed. 

To do that, society must counter the sector having approached accountability as an internal or isolated exercise.  MEAL programs and internal reporting can and do contribute to accountability, but accountability requires a multiplicity of external prongs.  This is what you would find in the West, where accountability for the work in an NGO (or business) arises from the independent work of journalists, review-based websites (coming soon?), official ombudsmen, law enforcement, lawsuits, citizen watch-dog groups, government regulatory bodies, consumer groups, etc. The blindspot should now be apparent. Efforts to improve governance and strengthen civil society should be pushing for the requisite frameworks and skills to hold foreign aid agencies to account and protect people from harm.  The neo-colonial gaze means never seeing ourselves as the problem to fix, and yet we exert enormous power over the lives of people in crisis.

The external equivalent of Bruce-Raeburn’s taking issue with non-resignation resides in the governments and civil societies of the states and communities where humanitarians work.  How can an organisation that understands itself to have racism threading through its work and culture – driving the conceptualization of programs, framing the narrative and imagery of ‘heroic’ aid, suffusing the relationship with its employees – simply assume that it should or is able to remain engaged in said work? In other words, what is the significance of and process by which we construct ourselves as fit for the purpose of delivering assistance and protection to (predominantly) people of color? This is white privilege at work. Accountability for its racism requires resignation of the humanitarian project, to be accepted or rejected by the governments and communities that have suffered the offense. 

[21/July: I made two edits to this post — minor cosmetic changes in the first para and the insertion of a missing “not” in the fifth para.]


[1] While there is considerable external accountability to HQ or institutional donors, this relates more to responsible financial management and log-framed targets, and not to the character of the aid or to the relationship of the agency to the community.

A new humanitarian ethics? Blog 1

I had a Time Tunnel moment in September.  It started in a tricked out Landcruiser, crossing four rivers on a Road sans Bridges.

 

Doktari moment survived, I found myself sitting by the side of the MSF compound in Madaka, Niger State, Nigeria.  Off the grid.  A line of mango trees stretching to my right, following a small ford.  A few butterflies flitted among the rows of corn and okra planted by the team here, an atypical (for MSF) sign of having invested in living rather than just working somewhere.  Truth be told, the idyll was considerably killed by the grind of the generator and the glare from the warehouse’s zinc sheeting.

The field visit included one of those days where I move back to my 25-year-old self.  We bounced our way to Kawo village so that I could talk with the chief about MSF’s lead poisoning intervention.  The corn was in full bloom, his yard abuzz with people, chickens and a pair of playful goat kids.  One woman tended to an infant while the other, his wife (?), used a thin wooden paddle to spread rice across a small cement patio as if butter across toast. It would dry in the sun as rice had dried in the sun for the past thousand years.

The familiarity was strong, uplifting. The scene felt almost identical to scores (hundreds?) of visits during my stint in the Peace Corps, roughly a thousand miles west of here in a very similar landscape.  The chief dripped.  Our visit had interrupted his hoeing ridge beds into place for a field of yams. Even across translation I could sense he was awfully sharp. It would not be undue romanticization to say that there was a timeless dignity about him and the situation.  (But who am I to judge my own romanticization?  Doktari indeed!).

Reuben translated. My mind drifted, settling on a thought that appeared from nowhere. It was a thought that upset me. The scene shifted from one of timelessness to one of time-stoppedness. I am old now. I did not serve in the Peace Corps last year or even last decade. It was 35 years ago. Think back to life in 1983 (if you can even remember it): Apple sold its first Macintosh, Bananarama and Wham! topped the charts and on separate sides of the ocean Ronald Reagan and Margaret Thatcher fast-tracked the ever-snowballing domination of personal wealth.  Kawo village suddenly seemed unjustly at home with a 35-year-old memory of life in these parts.

I thought of how fast and how far the world had come and what that meant in Madaka; touched, to be sure, but not touched enough. Really, what could I see? I could see rooves of aforesaid zinc instead of wood and thatch, and I could see that the children had been vaccinated.  There were plenty of road-beaten motorcycles instead of bicycles, and not a donkey cart in site, if in fact donkeys ever were a means of transport in rural Nigeria.  There were a number of generators and a few random spots where network coverage could be found. Broken plastic housewares lay strewn where once tin ones would have been banged into repair. Yet still, a dysfunctional school (one teacher for five grades of kids), no electricity (though poles had been erected the entire rutted length of the route from Kangara, no doubt in fulfilment of some campaign promise or worse still as part of a scheme to ‘eat’) and young men crowded idly around a market where very little was happening.  It was, simply, underdeveloped too much as used to be.

It is a short distance but a long way back to Abuja, passing a dense chunk of Nigeria’s 185 million people on the way back to a city that seems thoroughly 2018, with its glitzy shopping malls, luxury cars and a family activity centre offering rental pedal-boat swans.

The median age in the country is 18.4 and the youth in Nigeria are hungry for more.  Seems to me that represents equal parts massive potential and peril.  My first concern is neither the poverty nor the underdevelopment but the inequality, and how it will play out.  The gap isn’t widening, it’s flaring. The wealthy are, quite literally, flying off.  And these days the gap isn’t a simply an enduring economic phenomenon, but the manifestation of our deep-seated primate pecking order now supercharged by burgeoning infrastructures of comparison.  The people in Madaka and Kawo villages can see and covet and strive for a life on swan lake. Or New York and London, for that matter.

This inequality represents a fundamental unasked question facing the humanitarian sector.  Given its increasingly clear role in the conflict and suffering to which we respond, what is its role in the donations that pay for our salaries and services? In grim terms: To what extent is an enormous chunk of our support produced in the factories of inequality?  As I set it down in a previous blog,  perhaps Peter Buffett explains it betterInside any important philanthropy meeting, you witness heads of state meeting with investment managers and corporate leaders. All are searching for answers with their right hand to problems that others in the room have created with their left.

Even in a sector that seems at time rather mad for money, most humanitarian agencies would avoid (on ethical grounds) donations from the defense industry or diamond miners. Hedge fund managers, such as Buffett’s father? Shouldn’t neutrality go beyond examining relationships with political and military actors in a given conflict and towards neutrality with respect to the conflict’s drivers? What does it mean that the sector has been captured not just by governments but by the financial and philanthropic elite?

Let’s go further. To what extent do our humanitarian works underwrite inequality (in Buffett’s terms: Do the answers delivered by the right hand purchase the destructive capacities of the left one?). This is the problem of moral licensing, where the human subconscious turns good wine into bad. It suggests that supporting charitable work enables people (and governments) to do harm by helping them maintain their feeling and perception of being good. Like the UK government justifying its military support to Saudi Arabia with proud declarations of its humanitarian aid to Yemen.  In other words, is the humanitarian system the sectoral equivalent of a Free Ethical Whitewashing Card ?

That question applies not just to governments and the philanthropic scions of inequality but to humanitarians like me and the organizations we work for.  Does our humanitarian work enable us to maintain self-image in the face of all that we ignore?

The Good, the Bad and the Ugly of Localization

Localization — the agenda formerly intending a shift of humanitarian power?

The Good

The one year anniversary of the World Humanitarian Summit’s ‘Grand Bargain’ offers time to take stock of progress.    At a conceptual level, a key goal of the Grand Bargain is to drive the humanitarian sector towards the irrefutable good of contextualizing its work: re-imagining a humanitarian action that departs from top-down, cookie-cutter approaches and empowers programming that is borne in and is effective in meeting the needs of people within a specific context.  It will do so by shifting greater focus and cash to responders, a departure from a system based on the near monopoly of international aid conglomerates. We call this the localization agenda, even though a more neutral perspective would grasp the humanitarian system as already suffering from an over-localization (in the West).

The Bad

Let us imagine this contextualization in full bloom, a localization that moves beyond its current emphasis on the location of the funding recipient and beyond even the crucial focus on meaningful participation/involvement of local communities. To truly embody the shift in power first envisioned by the localization agenda, it should also comprise a locally-driven rethink of how to address people’s needs. How do we build the freedom for that rethink to occur? How do we avoid the seemingly unstoppable bulk transfer of managerial systems, best-practices and standardized (read: homogenized) methodologies that decontextualize humanitarian assistance in the first place?

This ongoing stampede of North-to-South ‘capacity building’ exercises risks producing globalization instead of localization, a kicking of the humanitarian can down bumpy local roads. [link] We already know the contents of this can — dozens of colourful guidelines on the same topic, neatly venned organizational processes and tick-box exercise after tick-box exercise to ensure quality control.  As the NEAR Network has declared: “Local actors have had more than 30 years of supposed capacity building and ‘partnership principles’ which has not resulted in any significant gains.”

This Trojan Horse of sectoral bureaucracy accompanies a more insidious globalization as local responders clamber for direct funding from Western donors. As I have written elsewhere, the prospect of local agencies tethering themselves to the soft power and avowedly self-interested geo-political ambitions of Western donor funding has already proven itself a debilitating experience for the Western INGO.  We must also guard against the globalizing effects of reducing localization to a donor-driven search for cheap labor, a rationale of efficiency gains by which localization reduces transaction costs by decreasing layers.

More deeply, localization must pierce the imposition of our (globalized) world view, and the universalist approach to exporting our truths, even where the underlying values may be universal in nature.  In other words, humanitarian ideals may be universal, but the architecture and processes designed to realize and defend those deals must be seen as a rather localized product of history and geography.  Let’s not confuse universal with sacred cow.

The Ugly

It has taken nine months of discussion to settle simple questions because they came burdened by complex institutional consequences: What is a local responder? What does ‘as directly as possible’ mean? To answer simply requires only an understanding of the catalyst for the localization push – the spectacular North-South power imbalance and inequitable distribution of resources within the humanitarian sector.  As it turns out, local responders were effectively shut out of owning the local response, even though often sub-contracted to deliver it. One stat summed up the embarrassing state of affairs: a mere 0.4% of international humanitarian assistance in 2015 went directly to national and local NGOs, a situation that makes global inequality look relatively tame.

The definitional debate, however, has compromised this clear intent. The accommodation of political and bureaucratic interests means that a local outpost of a billion-dollars-per-year INGO could be considered ‘local’, and that funding funnelled to local responders via the same old rent-extracting Western INGO intermediaries may count towards the Grand Bargain’s target of going 25 percent local (an issue still to be settled).

Proponents of localization take note.  Lesson 1: wealth and power are not so easily captured. Lesson 2: a logic of localization based on effectiveness and efficiency favors the status quo.

Lost in these debates over effectiveness and efficiency, lost in the scramble of trying to establish INGO standards of financial accounting in smaller, differently-developed local organizations, is any notion of localization as an ethical undertaking. The modern humanitarian sector is founded upon the principle of humanity, that a fundamental human dignity resides within each one of us.  There, we should house the right to self-determination and the ability to possess at least some degree of power over the forces affecting one’s life.

Enter the humanitarian machine at a time of crisis, wielding its monopoly power over decision-making as to who will live or die. That is an abusive power inhering in its unaccountable decisions as to who will and who will not receive aid.  That is a sovereign power being held by a non-sovereign body. It is time then for a realization that localization may or may not yield either effectiveness or efficiency, but those laudable goals should not be the standards by which it is ultimately judged. The ‘decolonization’ of humanitarian action constitutes an ethical mission, not simply a technocratic one; a transfer of power not merely from international to local agencies but from an alien civilization to a home society. Accepting such a meaningful transformation (read: loss) will not be easy for people like me. But our humanitarian action in their house? Time to admit that we haven’t exactly gotten it right, and the principle of humanity means that they should hold the power to get it wrong.

[7 July 2017.  In response to comments that the original blog misstated certain elements, changes were made to the second paragraph of The Ugly.]

Let’s Ideate Our Way Out of Here

Constructive deconstruction. That is the label placed on an intriguing initiative led by HPG/ODI.  How could I even question the value of disassembling the humanitarian system?  I jumped in. The process is based on design theory, a recently-arrived savior of humanitarian action, in case innovative phone apps and cash don’t live up to their advertizing.

And in that previous sentence lies a clue to design theory’s promise. As a humanitarian no longer in the field, I am drawn to the ills of the sector before those of the people in CAR or Syria.  I am hardly alone in that regard.  To fix that proximity bias: design theory.  Because one doesn’t design a new sofa with the furniture sector in mind. The trick in design theory is to immerse oneself in the user experience; to empathize with them.  The other trick is to prototype, to churn out new ideas, see how they fare, adapt them, see how they fare…

In one exercise, we were asked to ideate. That involves said churning of ideas without the brakes of affordability, feasibility or desirability. I churned. My small group astutely relegated these ideations to the ‘kill’ pile. The beauty of having my own blog site is being able to re-animate them here, for you, even at the risk of generating the ideation equivalent of false news. (This blog not to be confused with a few of my legitimate ideas). In no particular order:

  • Ban innovation. That seemed like a contrarian place to start.  Remember the kid who couldn’t dribble a basketball, couldn’t shoot it, couldn’t play defense, but spent a spectacular amount of time perfecting his alley-oop slam dunk?  That’s the humanitarian system’s relationship to innovation.  As donors dump money into innovation and we all drink the Silicon Valley Kool-Aid of gadgeting our way out of crisis – as the system devotes ever more resources and effort to innovation – it seems further away from getting the basics right.  Here’s an innovation – deliver emergency aid to people in crisis.  Here’s another innovation – engage in protection work as part of your efforts.  And another — ensure that the needs of people determine what you do.  Get those right and maybe we can start celebrating the latest phone apps.
  • Translate it. Mandatory – in the form of contractual obligations to donors, technical agreements (or regulations) with host governments — translation into local language(s) and community-level dissemination of key documents, including project proposals, budgeting and progress reports.
  • Invoice it. More than once at last month’s DRR conference (see previous post) did we hear that governments refused to invest in disaster risk reduction because that was ‘for the internationals’. Yes, that old issue – aid undermining responsibility and building dependency. But it is not just that we perform/replace the work of governments, armed groups and communities. It gets much worse. Take South Sudan, where an MSF hospital might get burned down and looted a few times over the course of a decade. Or where the government has managed to transform international goodwill, billions of dollars and the joy and hope of millions of South Sudanese into violent catastrophe.  That much destruction and squander takes dedication and it takes talent. It takes intent. So why does MSF rebuild its hospitals?  Why do humanitarians continue to provide healthcare when the government didn’t even try, but instead looted the goods? Why do we feed people who were driven into man-made famine?  Well, because that’s often what humanitarians do. That’s our job. But why don’t we do something more?  I mean, something other than shaking our finger and holding press conferences to declare that we are deeply peeved?  How many hundreds of millions has the international community spent in South Sudan due to the gross negligence and wilful misconduct and criminal behaviour of those in power? I say, send them the invoice. Hire some clever lawyers. Get a judgment. Garnish their wages.  Freeze a few bank accounts.  Invoice it even if you never get a cent back. Invoice it out of principle.
  • Context testing. Everyone working in the aid sector in a foreign country (for longer than six months) must pass a test to show that they have grasped the basic history, geography, culture, economics etc. of that country. They must take an induction course run by a local business or university. They must prove that they are capable not just of being neutral (read: completely disconnected), but of being contextual.

[To be continued in a few days]

The Localization Surge

MSF used to run an ad: “The world is our emergency room.”  Snappy, no?  Raises an eyebrow or two if wiped over a photograph, say, of dusty civilians shouldering a wounded neighbour, or starving children swallowed by their swaddling.   It also raises an important challenge to the implementation of the “localization” agenda.  By definition, responding to crisis – to extraordinary levels of need – requires some form of surge, a capacity to scale up aid operations in response to crisis.  The UN- and Western NGO-led humanitarian system already struggles in this regard (see, e.g., MSF’s “Where is Everyone”). Local organizations might struggle further. In how many nations could even the combined NGO community open and maintain 19 surgical theatres, as MSF did within weeks of the 2010 Haiti earthquake, or mount 53 million Euros of operations in about 4.5 months?

The general view seems to be that local organizations can surge, but to a lesser degree.  As Schenkenberg’s study explains, local NGOs often have a very limited ability to scale up. He goes on to describe the causes, such as difficulties in attracting/receiving funds or the unhelpful reality that in an emergency, newly arriving international agencies will often Hoover up staff from the local NGOs. Management capacity for rapid growth poses another stumbling block. While the World Humanitarian Summit’s Grand Bargain and the general strengthening of local NGOs may address some of these issues, they do little to address constraints in the model itself.

Within most Western societies the response to crisis rests upon our fortune, upon the wealth necessary to pay armies of soldiers or battalions of firefighters to sit on their ass – dead capacity that comes to life when the siren sounds. The aid sector can ill afford this model (although they increasingly pay armies of people to do little more than sit on their asses, that is a different blog).  Essentially, surge capacity in the major international NGOs exists because the world is their emergency room, meaning they are able to maintain surge capacity by distributing it globally, and then redistributing it when an emergency arises.

I suppose this marks an economy of scale. That same model works poorly on a national or provincial scale. There may be exceptions – Eastern DRC? South Sudan? – that could support such excess resources, but it is difficult to imagine many.  Note that this economy of the global scale plays a similar role when it comes to expertise.  Major international agencies can maintain in-house expertise along a wide variety of themes – nutrition, shelter, water, sanitation, etc. – because at the global level, there will always be enough business somewhere to keep such expertise busy (to justify the expenditure). Again, national NGOs do not have this economy of scale (or simultaneous diversity of crisis types/themes).

The point is that local NGOs cannot be expected to become local versions of the large international NGOs. No duh, right? And yet the bigger point is that they will nonetheless be judged for it. Rather mercilessly, I fear. They will be judged as deficient because they cannot surge. Deficient because they lack sufficient in-house expertise.  Let’s be clear. These are exactly the sort of weaknesses that the existing system will capitalize upon to claw back its pre-Grand Bargain dominion. Beyond the issue of power and control, these perceived deficiencies generate a truth in which local responders remain dependent on the existing international system for surge, one more nail in the coffin of second-class citizenship.

If we start now, can we work our way out of this?  Can we can imagine some form of standing capacity at the national level? Perhaps we should be investing now in developing/testing a number of approaches to national-level rapid response mobilization. Let’s embrace strategies based on dispersed teams/networks rather than centralized agencies. Perhaps we can imagine local chapters of an organization such as Human Surge? Or maybe we can just begin a conversation, and see where it leads.

Accountability Redux

I feel bad for the concept of accountability.  Must be hard for such a serious concept to get so little respect. At ALNAP’s annual meeting last month – a 2-day discussion of how change works in the humanitarian ‘system’, and why it so often doesn’t – poor ol’ accountability was stuck in the role of sectoral punching bag.  Need an example of how the system overcomes agreement, well-funded initiatives and 20 years of effort in order to resist change?  Then accountability is your man.  We even have trouble even changing the way we think about accountability (see e.g., my last blog), with system-led development of a downward accountability mechanism more or less occupying the entire space.

My mother says I am always too negative, so I will stop right now and change hats.   As a humanitarian motivated solely by compassion for the suffering of the downtrodden (and certainly not even nudged by the Oedipal pleasure of critiquing the aid establishment), perhaps I can rally to the aid of that punching bag?  In the spirit of a few but not exactly earthshaking ideas:

  1. Think smaller. As I have written before, there “is a danger that we ask too much of accountability”; invest too much in the search for a magic bullet. Our internal efforts, long guilty of greater promise than reward, have nonetheless delivered improvements. To do it better requires framing these efforts within a more honest and explicit understanding of their limitations, diminishing their outsized sales claims reducing the risk that they pre-empt or displace other, dissimilar efforts. In particular, that they do not function to dissuade external efforts aimed not at bequeathing accountability to people, but empowering them to take it.
  1. Make existing accountability work better. Nobody ever talks about the demonstrated accountability most NGO executives show to their boards/trustees. We talk incessantly about accountability moving upwards to donors, but almost never mention boards. Why? Humanitarian NGO boards are filled with the great and the good, titans of the private sector, masters of communication, big shot directors of non-sector NGOs, noted academics and venerated politicians (or even royal family). What they are not filled with are titans, masters or even relatively knowledgeable persons when it comes to humanitarian action. Fiduciary responsibilities, market share, communications and duty of care receive dedicated, expert attention. Do operations comply with the dictates of impartiality? Independence? What about operations? Do boards ask hard questions as to their effectiveness or luxuriate in the sense that they are “great, really really super”.  Would it not be a relatively straightforward affair to insist that boards receive training in humanitarian action, and that Trusteeship more explicitly requires challenging the executive to deliver on downward accountability (not to mention the humanitarian imperative) rather than battle for higher fundraising results and profit efficiency? (Hint: I already have a day-long training mostly ready).
  1. Untick the box. Some donors now routinely require aid agencies to establish some form of accountability to local pops.   Donors have power and the system dances to their tune.  As with all such measures, though, certain features of accountability will soon become a tickbox exercise.  And there is a moral hazard here, as both donor and agency share an interest in having the project look good, a current weakness of upward accountability to donors (i.e., the fudge factor).  But we can still promote donor pressure as a good move. We should only require that we maintain clarity on one thing: This is not downward accountability to people, it is accountability to donors. Box not ticked.
  1. Paradigm shift. It is a mistake to ground downward accountability in the discourse of effectiveness. If accountability is justified because it will make aid more responsive to the needs of people and hence more effective, then avoidance of downward accountability can be justified on the same grounds. The sector has long reduced downward accountability to an option in service to effectiveness rather than allow it to function as a control borne in ethical obligation. Effectiveness allows avoidance via the domineering idea that taking time to involve people affected by crisis is outweighed by the humanitarian imperative to act now now now. Let’s be clear: some of these downward accountability measures appear awfully burdensome in terms of time and resources, especially at the early stage of a emergency response. They will slow humanitarians down. Loud voices will complain about bureaucracy killing people. Doors will be slammed. This is what the clash of paradigms will produce. Anger and self-righteous indignation. A new normative framework needs to be explicit: ethical obligation trumps effectiveness. So the response to complaints needs to be “So what!?” or “Don’t worry, we’re looking into that”, the same responses that the existing paradigm has produced in answering those who have been looking for greater ethical accountability. The trick is to dismantle this effectiveness-based critique prospectively, not wait for it to dismantle the momentum for change.

[Dear Reader: Please insert here a clever summation] [21 March: This post was updated (edits to mistakes and unclear phrasing)]

 

What’s in a name?

Change can happen in the humanitarian sphere. I kid you not. Take TPFKAB. The People Formerly Known As Beneficiaries (also TPFKAAR – The People Formerly Known As Aid Recipients).  Long perceived as problematic – as passive, reductive and patronizing – over the past 18 months or so that nomenclature has been banished, the sector now self-imposing the more (politically) correct “crisis-affected populations” or “people affected by crisis.”

The new(ish) label is more correct in terms of the respect it confers upon TPFKAB. Reducing human beings to a status founded in their relationship to us – “beneficiary” or “aid recipient” or (worse still) “victim” (read: victim in need of saving by us) – placed a rather profound act of dehumanization at the centre of the humanitarian lexicon.  Kudos for recognizing the issue and making the change.  But the new label is sweeping; it too easily counts millions of people who lack a direct relationship to us at all, and whose well-being is heavily defined by that lack.  Why? Moving from TPFKAB to “people affected by crisis” involves swapping out those who actually receive aid with the larger, aspirational category of all those who probably should be receiving aid but often who do not. The new nomenclature obliterates this distinction.

The new terminology risks producing a sectoral sleight of hand, as becomes obvious in usage, for example in relation to our humanitarian Waterloo, accountability to those self-same crisis-affected people.  Here is how the Core Humanitarian Standard, the latest elixir for our accountability-challenged sector, proclaims itself: It also facilitates greater accountability to communities and people affected by crisis: knowing what humanitarian organisations have committed to will enable them to hold those organisations to account.  I hate to sound picky (actually, I am rather picky), but the word “some” seems missing: “some (and often small percentage of) people affected by crisis.”  That is who gets our aid.

As Austen Davis wrote 10 years ago, “There are no accountability initiatives that would hold agencies to account for not being somewhere.” That remains true today.  In a smart paper on accountability, James Darcy further elaborated on this blind spot, highlighting the degree to which initiatives to establish humanitarian accountability really mean accountability “for what they do, and how they do it; not for what they fail to do”. Agencies remain unaccountable for their “strategic choices.” These form no small gap: “decisions about whether or not to intervene, the timing of intervention and withdrawal, which areas and communities to prioritise, the choice of programme approach and the ‘mode’ of delivery (how to work, with what types of partner, funding etc.).” (at note 10).

The result? Accountability frameworks that offer no accountability to many of those most profoundly affected by the humanitarian response to crisis – those not receiving aid.  Accountability, of course, is just one problematic area for the use of the new terminology.  What of the very image that comes to mind in a casual expression like “The international humanitarian sector has mobilized in large numbers, with dozens of organizations busy delivering aid to crisis-affected populations in [country].”? If only it were more true.

What of the TPFKABWSBDGA? The People Formerly Known As Beneficiaries Who Should But Don’t Get Aid.  The new nomenclature may not conceal the agency or dignity of TPFKAB, may not wrap TPFAAR within their own victimhood, but it nonetheless manages to exemplify the same old trait of placing our lens onto their world, with something going invisible in the process.  In this case, millions of people affected by crisis yet unaffected by our crisis response.

The trouble with labels

The realization that humanitarian action masks political (in)action is an old story, as is our collective lament that blankets, pills and food will not fix an Afghanistan, even if they may prove quite useful to the cold, sick and hungry.  This is the problem of the humanitarian fig-leaf.  The humanitarian sector at times recognizes this effect, and has long echoed former UNHCR High Commissioner Sadako Ogata’s well-quoted wisdom that “there are no humanitarian solutions to humanitarian problems.” That is certainly true, but tends to be deployed as an alibi for our failures.  We forget to invoke Ogata as a critique of our successes.

In other words, we humanitarians bear responsibility for maintaining the lustre and exclusivity of the humanitarian label, a mode of action that emplaces one set of responses by displacing others. Have we not safeguarded our turf by averting any critique of the its sufficiency; of the effect of humanitarianizing a crisis? Beyond a label that obscures the political and military, it also occupies turf within the aid sector. To label a crisis as “humanitarian” makes us the Big Kahuna, and its calcification into policy and practice – for example, the humanitarian-development divide – has usefully meant that only humanitarian projects could be funded in some contexts.

The price of the label hence falls upon people. To wit, using blankets and pills to fix war, rescue at sea to fix killer migration, or the incongruity of responding to decades of crisis in places like DRC or South Sudan through projects aimed at addressing people’s immediate needs.  As I write in a forthcoming report, the “urgency of [humanitarian] needs eclipses but in no way lessens a greater spectrum of human aspirations – to secure livelihoods, education for their children or to live in peace.”  The degree to which such short-term approaches to long-term problems have been particularly damaging in refugee settings, addressing neither the causes of flight nor the protracted nature of being in flight.

So let us begin. Let us begin by tossing out Ogata, as a necessary but insufficient realization.  As Tom Scott-Smith cleverly concludes, the problem is not with the humanitarian solutions being inadequate, but ‘humanitarian problems’.  In his words: Framing an issue as a distinctly humanitarian one necessarily limits the responses available. Seeing inescapably political issues as humanitarian ones, in other words, can seriously curtail the possibilities for reducing suffering, and nowhere is this more evident than in the recent migration crisis. 

So let us begin in earnest by a moratorium on humanitarian tagging. The situation in DRC is not a humanitarian crisis. The situation in Haiti is not a humanitarian crisis. And the situation in the Mediterranean is not a humanitarian crisis.  The world should not sleep better knowing that humanitarians have responded to a humanitarian crisis.

And if it does not seem to be in our institutional interest to remove our label? Take heed! What goes around comes around. Look no further than the ‘crisis’ of refugees and migrants in Europe or the Ebola response. It will not be long before the security label more completely paints over the humanitarian one, replacing victims with problems, aid with self-protection and compassion with fear; replacing one Big Kahuna with another.

The trouble with refugee summits

[Apologies for the long absence – I have been working on two large projects and distracted from my usual flow of sideways thinking.]

Is Tuesday a good time for a scattering of ideas?

1. The real problem with hype.

The UN Refugee Summit – all hype and no substance? A typically good read from IRIN. The question we have to ask as a sector, and I think within the framework of research rather than accusation, is whether the emptiness of hype constitutes the full extent of the damage. Do summits, conferences and other grand ‘change change change’ plus ‘build back better’ moments actually produce more negative than positive outcomes? Specifically – and I’ve blogged on this before, in the aftermath of Angelina Jolie and William Hague’s 2013 proclamation of a ‘historic moment’ in ending rape in conflict – do these well-hyped declarations actually function to diminish the likelihood of positive change? Did Bill Clinton’s ‘build back better’ speech help doom Haiti to the not-so-built-back future it would soon discover?

Mechanisms? The obvious question is whether the well-reported declarations of world leaders take the winds out of the sails of public pressure? Will people across the West now sleep better, knowing that the refugee problem is being dealt with by no less than Barack Obama and the entire United Nations?  More important than public urgency, what about pressure from within the sector? Do these global launches generate too much of an opportunity for the aid system to capture momentum, political will and (surprise surprise) funding, only to transform it into conferences, evaluations, policy discussions, guidelines, and the unproductive yet satisfying busy-ness of saving the world? One might ask, “Where’s the beef?”

2. Fight the fear, not the violence?

The Viet Nam war produced the incongruous situation whereby young black American males were removed from the civil rights struggle and shipped off to fight in Viet Nam. A journalist/historian named Wallace Terry interviewed these soldiers. As I listened to this fascinating BBC program on Terry’s work, one moment caught my ear. One of the soldiers interviewed talked excitedly about the Black Panthers, justifying their violence because blacks had to fear the police and fear the KKK, so it would be a positive and fair change if white people also had something to fear.  I couldn’t help wondering if that same logic hasn’t fused with jihadi anger against the US or Europe.  Which prompts the strategic question of how to get rid of their fear?

3. Respond to the fear (and to the suffering, loss, hopelessness, anxiety…), not just the violence

And while I am on the topic, the news from the US when it comes to inner city gun violence will be one of the great producers of phd theses a hundred years from now. It defies comprehension. Here’s a recent headline: In Chicago’s Deadliest Day Of 2016, 9 People Killed In Shootings On Monday. Get that? On a Monday.

In a timely BBC piece, the journalist attaches himself to a local rapper to penetrate one of the most violent Chicago neighborhoods. The report quickly transports. I slipped into voyeurism, appalled and yet enthralled by the combination of youth, energy, guns and lurid deaths. The entertainment ended at 12:53, when our tour guide broke through to my human side. Worth the watch.

Parts of Chicago must surely define a humanitarian crisis. I say that less because of the violence than because of the pain, the unfathomable grief, anxiety, powerlessness and waste that produce urban landscapes seemingly imagined by Cormac McCarthy. Trauma wounds may be dealt with at the hospital, but where is MSF with its psycho-social programming for the tens of thousands of victims? Because ‘this shit will fuck you up’ and because you know that the US healthcare system isn’t offering mental health care? Where is Save the Children with its ‘Child Friendly Spaces’? Or, more simply, how do we respond to these Americans who desperately need to ‘get out’ of a place that ‘ain’t normal’?

4. “Where’s the tofu?”

Tired of the gloom? Here is a rather devastating take on humanitarian action, cleverly disguised as a restaurant review. “It’s the good intentions that sink vegetative restaurants. They are selling the goodness of their intentions in the hope that you’re more interested in filling the karma bank than your stomach. The explanations of the ingredients are always longer than the recipes. Vegetarian places are to restaurants what the Big Issue is to journalism… It’s a commitment to niceness and oneness and caring and nurturing. The Big Issue is vegetarian journalism.”  That’s the brilliant AA Gill’s Table Talk review of Tiny Leaf restaurant (Sunday Times Magazine 21 February 2016). By the way, he gave the restaurant two out of five stars.

 

Friday Traffic Jam

1. The lesson of the traffic jam

The traffic situation in New Orleans tells us a great deal about the current state of the world, with humanitarians at the center.  I lived there in the late 90s. The peak hour jams were miserable. The wide cement lanes of I-10 reconstituted themselves as a parking lot full of people full of a demoralized rage. The solution was obvious — build another lane. So the traffic jams were then tripled for a few years as construction of another lane took place.  Traffic was eased. Hooray for the new lane.  And then it wasn’t: more people started driving, the developers built more homes so more people could move out to those homes . . .  A few years after the opening of the new lane? The same miserable jams, now 33 percent wider.  This is not my observation.  This is science. This is the problem of ‘induced demand’.

The humanitarian system functions as many things, and one is as a new lane. I’m not quite sure of the mechanism. Is it that human society will always tolerate a certain level of excess misery, of people in crisis due to poverty, pestilence and war that escapes our efforts at alleviation?  Greater and greater budgets, greater and greater resources, greater and greater effectiveness and yet needs still outstrip supply.  Getting on top of it (ending human need), in other words, will always remain at the horizon.  Or does the mechanism have more to do with the behavior of governments and armed actors? Those making a mess and those who are supposed to solve the messes (or prevent them in the first place) will not respond, will not take difficult action, and will not end their wars because humanitarianism relieves enough pain to reduce the pressure to act.

We do not like the old idea that humanitarianism prolongs war. But if we admit that powerful/western governments will rarely act until there is a crisis, then the lack of a crisis often means they will not act.  But this traffic effect is not a question of prolonging war. This is a question of allowing more war: this is the degree to which the delivery of humanitarian aid becomes not just a palliative or fig-leaf, not just an illusion of or substitute for difficult political action, but the degree to which it produces an effect of putting out fire with gasoline.

Can we learn from the traffic jam? Here is what the research proved. The answer to the paradox of why building more lanes actually makes traffic worse has to do with what roads allow people to do: move around.  More roads = more moving around. That raises a question: what does humanitarian action allow people (politicians, soldiers, refugees, donors, aid workers) to do?  Even more intriguing, here is another finding of the researcher: if you take away lanes, it doesn’t create a big snarling mess. People adjust and the amount of jam stays about the same. In humanitarian terms, that would be a very good thing.

2. You can’t make this stuff up.

There are some quotes that seem better placed in a Peter Sellers movie. Here is Philip Hammond, UK Foreign Secretary, speaking in the aftermath of the Chilcot Inquiry on whether or not the UK made too hasty a withdrawal from Iraq.  “Maybe it was too great an ambition to dismantle quite a sophisticated country with a long-established civilisation, traditions and culture of its own, and to recreate a mid-Atlantic construct of what government should look like, often going against the grain of local culture and tradition.”

The word ‘great’ seems mildly out of place.  One could easily sub ‘monumentally misguided’. Does that ambition not seem familiar, though, to anyone in the international aid community?

3. Risk aversion or neurosis?

Has anybody ever measured the cumulative effect on our culture of entire nations singing their children to sleep with Rock-a-Bye Baby?  Hundreds of millions of admonitions pouring into the infant brain “When the bough breaks, the cradle will fall, and down will come baby, cradle and all.”  Seems like a recipe for creating a nation of  neurotics. Evidence of this mass insecurity? The mass hysteria that Ebola provoked in the USA? Our collective overestimation and overreaction to the threat of terrorism? Well, here’s more evidence, in an advert I just saw.

Living Fearless

Apparently, we now reside live in a world where living fearless is thought to include that old daredevil pursuit of tasting lettuce at what appears to be a posh street market.  Be afraid. Be very afraid. Said the spider to the fly?